Accommodation

Includes accommodation based on a room and a single bed for the nights mentioned in the program corresponding to the cities designated for each day.

Accommodation at Costaustralis Hotel in the city of Puerto Natales.

Costaustralis Hotel – Cozy, spacious and modern double room equipped with a king-size bed. It has free WiFi, LED screen TV, cable channels, heating with individual control, safe and fully equipped en-suite bathroom.

Transfer

Includes regular bus transportation in the following sections:
– Punta Arenas Airport – Puerto Natales
– Puerto Natales – Punta Arenas Airport

Includes shared transfer on tours.

Regular bus transfers operate between 7:30 a.m. and 08:00 p.m.
Duration transfer 3 hours.

Modifications and cancellations

Modifications to reservations must be made within a period of more than 15 days from the passenger’s arrival, they will be subject to availability and keeping the same characteristics of the fare paid or paying the difference, if any, for the modified service.

All cancellations, annulments, modifications, partial or total non-participation, must be made in writing and will be subject to the penalties established in these conditions.

In the event of non-appearance of the passenger, the Company will assume it in its entirety and will be empowered to dispose of said spaces, quotas or seats without these being subject to any type of restriction, replacement or compensation.

Suspension due to weather conditions

Full refund will be made when the company cancels before starting the service.

During the development of the activity, no refund of money is contemplated, in this case because they are factors external to the company.

If there is compensation for a special situation, it will be agreed with the people, and will be defined by the development of the travel program.

Routes and itineraries

Rebel Viajes reserves the right to alter previously established routes and itineraries, stay times, if circumstances so require to ensure the safety and integrity of customers, without prior notification to passengers.

Responsibilities

Rebel Viajes has duly registered its activities in the SERNATUR tourism service provider registry, obtaining approval for the development and activities of Travel Agency and Tour Operator according to registration number 30455 and 37770 respectively.

Likewise, the company does NOT have complementary accident insurance.

Limitations

Be in good physical condition and health to the participants. When minors are included, they must complete the authorization of their parents or guardians. The Agency has some forms for this.

Recommendations

Comfortable shoes (half-round trekking shoe), comfortable clothing (quick-drying sweatshirt and pants), windbreaker, sun hat (brimmed or legionnaire hat), wool cap, work gloves, sunglasses, sunscreen, lip balm, bottle or receptacle for water, backpack.

The company reserves the right to deny the use of personal equipment in poor condition that puts the safety of the users or the activity at risk.

Check the Terms and Conditions of our website.